Carla & Akash, Team Deutsche Bank

Deutsche Bank (DB) is a strong supporter of Caregivers Alliance Limited (CAL) since 2016, as part of the bank’s CSR In the Community initiative. CAL has conducted 11 editions of the 12-week Caregivers-to-Caregivers (C2C) Training programme in DB’s offices, training over 50 DB staff and a hundred more individuals in our community.

In 2017, DB hosted a conference on mental health with the objective of bringing more organisations into the conversation, sharing best practices, and enabling CAL to foster new relationships. DB staff also donated salary days to charities, including CAL, through the Deutsche Bank Donate One Day initiative.

From 2019 to 2021, DB staff rallied together to support CAL’s #YOLO2020 campaign to trek to Everest Base Camp - postponed due to the pandemic - to raise awareness for mental health and caregiving. Over the years, CAL has conducted many talks and podcasts at DB.

What initiatives/ programmes does DB have in place to ensure employees stay mentally healthy, especially in these times of remote working?

At Deutsche Bank, we promote the mental resilience of our staff and build a safe, supportive platform for staff to have a voice on mental health issues through the following:

  1. Employee Assistance Programme (EAP) - The EAP is available to all employees 24/7 to help manage both work and personal priorities. This resource is free to employees and their families, providing access to independent and confidential work-life coaching and counselling services, as well as online resources.

  1. Mental Health Aiders and Employee resource group - We have a team of staff who are trained in identifying suicide ideation and in early intervention. In 2020, we stepped up our focus on mental health and created an employee support group called dbMinds to promote mental health resilience by discussion, peer support and the bank's engagement in the mental health topic, equipping employees with coping skills and knowledge on mental health. It aims to build a safe, supportive platform for staff to have a voice about mental health issues and to create an environment where staff have access to resources, tools and experts to better understand mental health issues and are better equipped to deal with them. dbMinds inspires staff to fight the stigma associated with mental health.

  1. Mental Health Talks and Podcasts – We host talks on mental health topics conducted by different mental health organisations, professionals, mental health/peer support groups, EAP and our partner mental health charities, to bolster the support available to employees.

What made DB decide to partner with Caregivers Alliance Limited (CAL) to offer Caregivers-to-Caregivers (C2C) training to staff, and how have they responded to the programme?

DB’s commitment to health and wellbeing, including the mental health of our staff, is the key reason why we have worked with CAL to provide C2C training. There may be caregivers of persons with mental health issues among our staff. We believe that it is key to build a supportive platform for caregivers. Since the first C2C class held in 2016, there has been continued demand from our staff for this training. Feedback from past participants has been extremely positive as the benefit extends to their loved ones, family, friends and even colleagues as they learn how to better support others.

We now have a community of mental health advocates within DB who are a ready peer support group for our staff and the community.

What does the team look forward to achieving from participating in the W4MW Campaign?

The mental wellness of our staff is a priority for DB, but the topic has come into sharper focus in the past year as the world grapples with the pandemic. By fielding a team to participate in the W4MW campaign, we aim to create a greater awareness for mental health and inspire staff to fight the stigma associated with it.